Protecting your business

Protecting you

At MCA Insurance Brokers you will find personalised, one-to-one service and the highest quality advice from our passionate team who have a combined total of over two hundred years of experience.

John Christoffelsz

John Christoffelsz


John has been a highly recognised and valued contributor in the insurance industry for over 40 years. Renowned as an expert across a diverse range of insurance topics, policy applications and claim processes, John redefined excellence in service and leadership.

With a strong team supporting him, John built MCA Insurance Brokers to be a benchmark in professionalism and client satisfaction. Having delivered a core set of principles and values to guide and empower his team each member operates with John’s philosophy on integrity and honesty with a tailored customer solution.

Having been highly acclaimed for his extensive knowledge and expertise across a multitude of industries, John has built strong partnerships with many major organisations including The Victorian Bus Association, Leading Aged Services Australia, The Rotary Club of Hawthorn and Live Performance Australia particularly the Helpmann Awards which MCA continues to sponsor each year.

John’s reputable service standards and partnerships with clients and colleagues alike continue to grow as his legacy is carried out by a dedicated and professional team of experts that continue to exceed expectations and evolve with John’s exemplary teachings as a strong foundation.

John Christoffelsz

Mark Christoffelsz


With over 21 years experience managing corporate insurance programs, Mark manages MCA’s largest corporate clients. Mark specialises in all complex property, liability and financial lines across the board for MCA. Mark practises the core principles of delivering excellence in service, advice, and care to each and every one of his clients and applies the same principles with his team at MCA.

John Christoffelsz

Jim Petdro


Jim is a seasoned Insurance Professional with over 45 years’ experience. He has held senior positions over that time, managing a number of Insurance Companies and a National Insurance Broker. He has strong management and people skills and has had exposure to both multi-national and corporate clients. His last role was owner and Joint Director of Aged Care Insurance Services which had a very strong connection with MCA.

John Christoffelsz

Peter Wilson


Peter boasts over 35 years of professional and tireless devotion as an Insurance Broker. He focuses his attention on developing and maintaining long-standing relationships with his clients, and ensures that their interests are extremely well taken care of. Peter specialises in all facets of the Building Industry and Commercial Insurance.

John Christoffelsz

Darryn Snooks


Darryn has over 25 years’ experience within the financial services industry and has comprehensive experience in the development of successful wealth building and retirement strategies designed to meet the client’s overall objectives. He completed his Diploma of Financial Planning in 2003, his Masters in Financial Planning in 2016 and is a member of the Financial Planning Association of Australia (FPA), the Association of Financial Advisers and is a Graduate Member of the Australian Institute of Company Directors.

John Christoffelsz

Christine Arsenis


Christine attends to all duties relating to reception and also manages all claims from beginning through to settlement. She ensures that all claims are handled efficiently while communicating with clients, insurers, assessors, tradespeople and external experts. She is a very organised and well respected member of the MCA team whose abilities and time management skills are well appreciated by all.
John Christoffelsz

Peter Joy


Peter has worked within the SME space for over 20 years with a view to improving and automating the accounting function within the business.

With a keen eye for compliance and accounting regulations, Peter diligently manages all administration with underwriters, creditors and MCA staff.

John Christoffelsz

Robert Pearson


Robert has been in the Insurance Industry for over 35 years in both the UK and Australia, working for both International Insurers and Insurance Brokers in a variety of senior roles including sales, team management, strategic planning/implementation and for the last 7 years providing advice and solutions to small, medium and large businesses. He places great emphasis on making sure each client has the necessary and best coverage to protect their assets.

MCA is built around client relationships, and Rob believes this to be a key differentiator for us now, and going forward into the future.

John Christoffelsz

Tess Wilson


Tess has recently joined the Insurance Industry and is a skilled and productive professional, who is appreciative of her colleagues and their wealth of knowledge, gained through years of hands-on practice. As a past teacher, Tess has a strong focus on learning about as many aspects of the insurance industry as possible.

Tess provides outstanding service to each of her MCA clients, to make every one of her clients feel their insurance needs are well-accommodated and catered for.

John Christoffelsz

Paul Hesse


With over 23 years’ experience in the insurance broking industry, Paul is very passionate about helping his clients mitigate their risks and exposures with guidance, education and fostering long term relationships.

Managing a mix of a mainly commercial and domestic portfolios, he ensures that each and every client receives the best service possible.

John Christoffelsz

Darren Howard


Darren has over 30 years experience, mostly in the Lloyd’s of London Insurance market and is dedicated to providing excellent standards of service to each of his MCA clients.

Darren ensures that he does his utmost to make every one of his clients feel their insurance needs are well-accommodated and catered for. Working closely with, and gaining knowledge from the most experienced in the industry; MCA has made him a capable and confident broker.

MCA Insurance Brokers Group photo

You will find MCA is dedicated to upholding the values of integrity, professionalism and best practice. We are members of Steadfast and the National Insurance Brokers Association (NIBA).

Your queries will be handled with the utmost sincerity and confidentiality and you will have the peace of mind in knowing that each time you call or make contact with us, you will be dealing with the same person who already knows your history, your personal preferences, and the complexities of your business or personal insurance situation.

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MCA Head Office

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Level 4, 88 Ricketts Rd

Mt Waverley Vic 3149