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(03) 9550 6000(03) 9550 6000

TESTIMONIALS

Robert McGeary, Australian Pacific Touring Group (2018)

“Both my family business and personally we continue to enjoy a life long association with MCA, first with John Christoffelsz, and more recently with his son Mark, and their team. We challenge them and they rise to the occasion every time. Having invested the time to get to know us and our business, we are confident they have our best interests at heart at all times. At the times of need, it is very comforting to know the individuals who are MCA, and that we can depend on them.”

Ross Bellesis, Socobell Group (2018)

“For the last 20 years MCA have been our exclusive insurance brokers looking after all facets of our complex business as well as providing personal services to the directors of the business. In this time I have found them to be very professional, competitive and competent in the manner in which they handle our affairs. They have always been approachable and give prompt resolution to claims as well as other insurance related matters. I am very comfortable in giving them the highest recommendation and we will continue to engage them as our brokers in years to come.”

Mark Burwood-Smith, Hayden Enterprises Pty. Ltd. (2014)

“MCA delivers! They’re timely, reliable, professional and helpful. Our experiences with MCA run smoothly from year to year, they’re very pleasant to deal with, and we appreciate John’s extensive experience and knowledge. Consequently, when we want great service and answers to our questions and insurance problems, MCA are able to provide solutions quickly – and that’s why we continue to deal with them.”

Michael Fullard, Australian Pacific Touring Group (2014)

“MCA have been our Broker for over thirty years. Why? Because we’re always comfortable in knowing that we will get the best insurance outcome possible that we can get - every time! They’re very professional, thorough, and consistently responsive in the time frame we ask for. They also demonstrate their high-level of efficiency and excellent communication skills, by letting us know exactly where our claims are at, throughout what is sometimes a complicated process”. “Our company requires insurance cover for camps throughout remote parts of Australia, and this is often difficult to obtain. As John and his team have such extensive experience and respect within his industry, they are always able to deliver a policy that suits our needs, and at a premium that we can accept. They’re so well-researched that we never have to second guess them, they‘ve taken the time to gain a very detailed knowledge of who we are and what we need, they give us options to choose from, their service is first class, and for all of those reasons our association with them is priceless.”

Matthew Hollins, TLC Aged Care (2018)

“MCA has been our insurance broker for over 20 years and during that time has always delivered an exceptional level of service. Their clear understanding of our business and knowledge of our industry has proven invaluable in MCA providing a tailored solution for our insurance requirements.”

Dan Kotzmann, Constellation Journeys (2018)

“Constellation Journeys is proud to partner with MCA Insurance Brokers both for our own business insurance requirements and the provision of travel insurance products to our clients.  Insurance in the travel industry is a complex and specialised field – we have the utmost confidence that we are dealing with professionals who have expert knowledge and experience relevant to our business.   This expertise is combined with responsive and customer focused service that we value greatly.”

Warren Haysom, Vasey RSL Care Ltd. (2015)

“MCA’s very professional, reliable and prompt service to our enquiries and claims (particularly when the circumstances are exceptional) is most appreciated, just as their attention to detail is when we’re seeking annual policy reviews and changes, that fit within our premium pricing expectations.  MCA do their research.  And when we have a claim that we feel is borderline for acceptance, they ably ensure we achieve success.  What we find very pleasing is their personalised, supportive and courteous manner in all things - we never feel like a number.”

Jonathon Long, Long Contracting (2014)

“MCA makes us feel well looked-after. They promptly and efficiently assess and process our claims, and provide trouble-free service. We’ve remained a long-term client of MCA, as we’ve always found them to be a very reliable and responsible account manager, and we’re more than happy with their rapid and knowledgeable responses to our insurance needs and concerns.”

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